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Frequently Asked Questions
NFPA 211 states that you should have your chimney inspected and cleaned annually.
Inspections can reveal unsafe and deteriorating conditions due to corrosive gases venting through the chimney. Inspections can also uncover hidden blockages or damages to the inside flue liner, which can cause carbon monoxide to leak into living space or a passage way for fire to spread through your home.
ALL flues should be inspected and cleaned (oil, gas appliances, conversion, pellet stoves, wood stoves, masonry fireplaces, gas fireplaces, fireplace inserts, factory build fireplaces and stoves.)
As a rule of thumb, wood should be seasoned, (meaning 6-12 months split and stacked) split, and stacked, not lying on the ground as dead timber or logs. Wood should be exposed to the sun and wind and only covered on top to keep rain from soaking the wood. Once prepared for winter storage, stack wood in a covered wood shed (as shown) or an area protected from snow/ice. Having this area as close to your house is possible will avoid long hauls in large amounts of snow.
Your wood should be seasoned for 6 to 12 months, the wood should have gray dry appearance and when split look whitish color and when knocked together should make a hollow sound (wet wood will make dense bang due to water content) well seasoned wood will have cracks at the ends. When placing logs into firebox there should be 3 inches of space from firebox wall to allow for proper airflow in and around the wood for complete burn cycle. Logs can be placed in two different directions in your firebox (if your firebox can accommodate both ways) the first is east west (left to right) position the load is best used for the milder temps when your just trying to get the chill out of the room, the second position is a north south load (front to back) used in cold temps this will produce more heat and longer burn time.

Place medium sized logs on the bottom of the firebox with space in between. Then place dry kindling going across the medium logs. Roll up and tie newspaper pages into knots and place on top. The knots help keep the paper from rolling off the top of the pile and also create more intense flame once the fire reaches the knot. Heat radiates down as much as up so this will light the logs and keep you from having to re-load the stove right away in initial start-up.
Do not overload the firebox this can create over fire and can have the potential to push flames into smoker chamber or connecter pipe were creosote can form and ignite creating a dangerous situation. Do not slam down air control this can lead to puffing (mini explosion in firebox) leave the air control wide open until sufficient flame is seen then slowly turn air control down in 10 or 15 min intervals. Never shut down air control completely on the fire this will cause excessive smoldering and create more creosote buildup. Let the wood load burn down to the coals before placing second load in, this allows for complete combustion maximizing burn time and creating less creosote buildup. Rake all hot coals to the front of the stove and place next load behind them, allowing one piece of wood of a smaller size in direct contact with hot coals this will produce a longer burn time.
The hard woods will last longer (i.e. Oak, Maple, ADD MORE).
If you have a variety of seasoned and unseasoned wood it is best to mix loads to obtain the best heating potential.
Wet wood will hiss and pop as well as foam at the ends of the logs. Large amount of heat energy will be lost due to wet wood.
Large amount of heat energy will be lost due to wet wood and causes a large amount of creosote to build due to the unburned gases given off by the wood. Therefore we do NOT recommend the use of wet wood.
One of the most corrosive conditions can be found in conversions from oil to gas in masonry flue liners. Because the newer high-efficiency gas-burning appliances vent higher levels of water vapor, they seriously escalate a deterioration problem. It is extremely important when making the switch from oil to gas to have your chimney inspected so that your venting system is operating and installed correctly.
Once your stove is installed we're always available to help make sure your stove is working properly. We highly recommend yearly cleaning and maintenance of your stove and chimney to maintain the efficiency and safety of your stove. If you have any questions regarding your recently installed stove, please do not hesitate to contact us.
View all the services we provide by visiting our Services page.
Various factors effect an estimate such as height of chimney, type of stove to be installed, etc. To get an accurate quote for your specific project you must contact us. Below are just general estimates and can be shorter or longer depending on your project.
  • Inspections - Approximately 45 minutes
  • Cleaning - Approximately 1 - 1 1/2 hours
  • Repairs - Anywhere from few hours to few days
  • Stove Install - 4-8 hrs
  • Liner Install - 4-8 hrs